aNETorder Inc. Acquires R.R. Donnelley Logistics Fulfillment/Distribution Facility

New Company Is Among the United States’ Largest “E-fulfillment” Outsourcing Companies
NAPERVILLE, ILL., July 10, 2000 -
- aNETorder Inc., a leading electronic fulfillment company, has acquired R.R. Donnelley Logistics Services’ fulfillment distribution operation in Louisville, Ky. This acquisition positions aNETorder.com as one of the largest third-party fulfillment organizations serving the burgeoning “e-tailing” community. Terms of the transaction were not disclosed. “We are our clients’ virtual shipping department,” explained Shane Randall, CEO and president of aNETorder.com. “We focus on the not-so-glamorous back end of cyber-shopping — the actual picking, packing and shipping of orders. Anyone who didn’t receive an online-ordered gift on time last Christmas realizes how critical this function is.” aNETorder Inc. serves retailers and business-to-consumer marketers which do not boast the breadth and internal distribution resources of an Amazon.com, as well as companies that have no interest in the nuts-and-bolts details of shipping and logistics. The company retrieves credit card-secured orders directly from its clients’ Internet websites, picks the items, ships them and processes returns. “We allow our clients to focus on what they do best: namely, developing high-quality products,” Randall continued. “Our job is to get orders where they need to go, on time — and R.R. Donnelley Logistics Services’ industry-leading, mail-delivery network will help us to be even more efficient. Combined, aNETorder.com offers our clients a well-rounded team of experts capable of handling all aspects of the e-commerce fulfillment process. “By working with aNETorder Inc., we provide customers with complete fulfillment services while leveraging our unique distribution network to create a direct and efficient pipeline to the home,” commented John Campanelli, president of R.R. Donnelley Logistics Services. “aNETorder’s focus on direct mail and fulfillment expands Louisville’s service offering, while bringing replicable competencies and systems to aNETorder Inc.” Campanelli added that all R.R. Donnelley employees in Louisville are transferring to aNETorder’s work force. aNETorder Inc. specializes in fulfilling the needs of today’s online marketers — from information processing and fulfillment to logistics, including domestic and international shipping. With access to nearly 1.5 million square feet of space, the company has the capacity to process up to 80,000 packages per day. Facilities are centrally located in the United States, fostering lower transportation costs and faster delivery times. Additional “click-and-ship” services include secure, real-time credit card authorization and web traffic analysis. aNETorder Inc. even offers outsourced call-center operations, featuring 1-800, 24/7 inbound customer service and outbound telemarketing. R.R. Donnelley Logistics Services, a business unit of R.R. Donnelley & Sons Company, is a leading provider of business-to-home services to catalogers, e-tailers and publishers. R.R. Donnelley Logistics is the nation’s leading distributor of commercial and parcel mail. The Louisville facility serves major customers such as Reader’s Digest Association, National Geographic Society and Guideposts, providing inventory management, warehousing, individual and bulk order pick-and-pack capability, returns processing, packaging services and high-speed labeling and mailing. R.R. Donnelley & Sons Company (www.rrdonnelley.com) is a leading printer, communications services and logistics company. The company offers a full range of integrated service solutions to help publishers, merchandisers, financial and health-care companies deliver communications to their customers. R.R. Donnelley’s end-to-end solutions include premedia, content management, printing, Internet and logistics services. The company’s 34,000 employees serve customers in North America, South America, Asia and Europe. Contacts: Shane Randall aNETorder Inc. (630) 579-8800 Katherine Divita R.R Donnelley & Sons Company (312) 326-8336